How do I check which game version I have?

If you're unsure of your game's version, please go to the settings of the game. You'll see your game version at the bottom of the screen.

How do I update the game on Android?

To manually update the game on an Android device, please follow the steps below:Open Google Play.Open the search bar and search for "Wordalo...

How do I update my game on iOS?

To manually update the game on an iOS device, please follow the steps below:Open the App Store. If you're using iOS 12 or earlier, tap Today...

I pressed the hint button by mistake. Can the hint I used be restored?

If you played your hint by mistake, sadly, there is no way to restore it. Remember that when you complete a level, you win free coins and ca...

Can I remove ads?

If you would like to remove the ads, you can do so by purchasing certain coin packs. Tap on the coin icon on the puzzle game screen to acces...

Ads are too long. Can I skip them?

Sometimes you may want to skip the ads. Don't worry, many of them can be interrupted just after few a seconds. Just tap on the "X" when it a...

Daily challenge does not give correct coin amounts.

We understand that it's game-breaking if you're having trouble playing the daily challenge.Please know that this is a known issue and we are...

The grid doesn't appear on the daily challenge.

We understand that it's game-breaking if you're having trouble playing the daily challenge.Please know that this is a known issue and we are...

"Help! I am experiencing issues with the game!"

Do not panic as we have troubleshooting steps listed here that can help you:Restart your device and reopen the game.Turn on/off airplane mod...