I am stuck on round 3 of team play how can I proceed?

We're aware of the issue and our development team is currently working on fixing this issue that is affecting a small portion of our players...

I don't receive chips when a Team play match ended in a draw.

We've released a fix for this issue on version 3.4.7. Make sure that you are using the latest version of the game.

I did not receive my tournament rewards

We've released a fix for this issue. Please update to the latest version. Happy Ruzzling!