I can no longer see my Facebook profile picture.

Unfortunately, Facebook stopped supporting Ruzzle. This means, players can no longer use Facebook profile photo as Ruzzle avatar and connect...

How can I change my profile picture?

Change your profile in Account Settings in the "Select Profile Picture" menu. From there, you can select wide ranges of avatars.

Can I remove friends from the list of friends?

Remove users from your Friends List by going into the users profile and selecting "Remove" option displayed in the row under their user name...

My statistics are gone. How can I get them back?

Your statistics are linked to the language settings in your game. Please ensure that you have not changed the language.

How can I change my user name?

Change your username in Settings & Help (gear icon in the upper right corner) > Account Settings > Change Email or Password. After...

I forgot my password.

To recover your password, simply select the "Forgot Password" option on the login screen. If you haven't registered an email address for you...

How can I block another user?

You can block another user by going into their profile and selecting the "Block" option on the upper right corner of the screen. When you bl...

What are my account badges?

Avatar badges indicate the progress in tournaments and the level of the completed tournament.You can check the badges you have by clicking o...

How do I request my data?

You must select "Privacy Controls " in the Settings menu. In this screen, you should select "Request Data". This will submit a request to pr...

How do I remove my data?

You must select "Privacy Controls" in the Settings menu. In this screen, you should select "Request Data". This will submit a request to del...

What Games does the removal of data affect?

MAG Games that will be affected if you choose to remove your data from our servers are Word Domination, Wordbrain 2, Ruzzle, Wordzee, Quiz D...

I want my data but I have already requested its deletion

If you have requested the removal of data within the last 10 days you may still request your data. See the "How do I request my data?" artic...