Basic words are not being accepted

You might be in a match that was set in another language. Please be careful when you accept game invites as the match might be set in a lang...

How do I switch my language?

To change the language in the game, simply follow these steps:Tap on "Start a new game"Tap on the button in the upper right corner of the sc...

The word I am trying to spell disappears when I tap on the next letter.

Use your finger to swipe across the letters to create a word. If you tap on the letters they will not stay connected and therefore not be co...

Can I view the tutorial again?

Yes, you can! Just open Settings and click Tutorial.

How can I improve my score?

You can improve your score by using the bonus tiles as much as you can. Try to swipe as many words as you can with the bonus tiles included....

What is ranking?

Your ranking indicates where your score is compared to other players. For each win your ranking increases and for each loss your ranking dec...

How does practice mode work?

Practice Mode allows you to train your skills by playing single rounds offline, you will not gain any Experience

Why doesn’t Ruzzle accept this word?

If a word is not accepted it is because it is not entered in any of the dictionaries that Ruzzle sources words from. We periodically update ...

Where did all my old games go?

Ruzzle can only store ten most recent games. This can be found on your completed game list

Why did I lose the game before all rounds were completed?

If you have not played your round within 72 hours you automatically forfeit the match and your opponent wins the game.

What is level progression?

Level progression indicates how far you have gotten in the game. You can see where you stand in the Progression Bar located in the upper lef...

I've unlocked a reward but I can't see it.

When you reach a certain level in the game, additional features become accessible to you. Some example are widgets.

What are chips and how are they used?

Chips are used to wager on team play, particpate in tournaments, and daily events.

What are coins and how are they used?

Coins are the main currency of the game. You can use it to buy items in the shop, purchase boosters, or even exchange them to chips.

I have run out of Chips.

You can exchange coins for chips from the Ruzzle Store. Also, you can request chips on the main team game page. Players have the option to g...

What does the role of the team captain consist of?

A team captain can change the name, description and visibility of the team by going to the "i" button at the bottom left of the main teampla...