I am having technical issues.

If you experience technical issues, try the troubleshooting steps below.Make sure that the game is up-to-date. Playing in older versions of ...

I can't sync between devices.

To sync your account, make sure to link a recovery email first. This can be done by going to the game's Settings and selecting "Protect your...

My game won't load.

If the game won't load, make sure that you have the latest version of the game.Restart your device, turn your Mobile Data/WiFi off an back o...

How do I restart my game?

You will need to delete your current progress to restart the game.Go to Settings > Privacy Controls > Remove data. This process takes ...

Access to photos and contacts on Android.

The game only needs access to your storage. This does not give permission to access any personal data but only saves your game data properly...

How do I control notifications?

Once you've installed the game and played for a while, the game may ask for your permission to send you notifications. These notifications k...

What do the red “WiFi” type lines indicate?

The red WiFi icon or connection symbol that appears on your opponent's avatar signifies that they're having connection difficulties. You wil...

My VIP status is not showing

It can take a few minutes sometimes after the VIP membership shows up after subscribing to it.If it still does not appear, try the troublesh...

I didn't receive my referral reward.

Make sure that the players you invited to install Word Domination will download and install the game through the link you sent so that your ...

My game is not opening, stopped responding, and keeps crashing

We are aware that some players may experience technical issues with the Word Domination app.Our latest game update has a fix for the issue (...

My game keeps crashing!

We are aware that crashing is an issue and we are working on a fix. However, there are possibly several types of crashing that we would like...

My game keeps freezing!

We are aware that freezing is an issue and we are working on a fix. However, there are possibly several varieties of freezing issues that we...

How can I activate notifications on my Android device?

Please make sure that notifications for the app are not disabled on the device itself. Different devices may have slightly different ways to...

How can I activate notifications on my iPhone/iPad?

You can customize the notifications you get from the game by going to Settings and selecting Notifications. Scroll through the apps and tap ...

I was charged twice

This shouldn't normally happen, but we will be more than happy to double-check the situation for you.Please reach out to us by clicking on t...