If you can't find an item in your purchase history at reportaproblem.apple.com, check the purchase history in Settings on your iPhone, iPad or iPod touch. Or check the purchase history in Account Settings on your computer.

On your iPhone, iPad or iPod touch

1. Open the Settings app.
2. Tap your name, then tap Media & Purchases.
3. Tap View Account. You may be asked to sign in.
4. Tap Purchase History.
5. Your purchase history will appear. Tap Last 90 Days, then select a different date range.