What are the available payment methods?

Monetary transactions are not handled directly by MAG, but rather through the platform you've used to download our game.As payment methods m...

How can I look up my App Store receipt?

If you didn't keep the receipt in the mail, you can still retrieve your purchase history through iTunes.Here's the link to the Apple Support...

I did not receive the item I purchased

This should normally be only a matter of slight delay, so we suggest you try some basic troubleshooting first:- Make sure that you have a st...

How can I look up my Google Play receipt?

With a successful purchase on the Google Store, you’ll get a confirmation email, which can serve as a receipt.If needed, you can also find i...

Unable to make a purchase (Android)

If you're having trouble accessing the in-game store or browsing the items there, be sure to reach us via in-game Help Center with the scree...

Unable to make a purchase (iOS)

If you're having trouble accessing the in-game store or browsing the items there, be sure to reach us via in-game Help Center with the scree...

I was charged twice

This shouldn't normally happen, but we will be more than happy to double-check the situation for you.Please reach out to us by clicking on t...