VIP Subscription
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How can I remove ads?
To get rid of the ads you can purchase the VIP membership. It’s a monthly subscription that will renew every month automatically until you c...
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How do I know if I am a VIP member?
You know that you are a VIP member once the note "Subscribing" appears on the "VIP membership" banner.
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How do I cancel my VIP subscription on Android?
Canceling your VIP subscription is super easy and can be done at any time during your subscription period. Simply follow the steps described...
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How do I cancel my VIP subscription on iOS?
Canceling your VIP subscription is super easy and can be done at any time during your subscription period. Simply follow the steps described...
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I have a new phone. Why isn't my VIP subscription working on my new phone?
If you are using a new device, you can simply restore your purchase on your new device. You do not need to purchase it again.For Android use...
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I have a new phone with a different operating system than my last phone. Can I still use the VIP subscription I activated on my last phone?
Your VIP subscription cannot be transferred to a device that has a different operating system than the operating system on the device you us...
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Can I gift a VIP subscription to another player?
Kindly be informed that at this moment there is no option to purchase the VIP subscription as a gift for another player.
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Why can't I activate or re-activate my VIP subscription?
There can be several reasons why you can't activate or re-activate your VIP subscription.- The payment details are invalid. To check this, h...
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I have activated my VIP subscription, and I have Apple Family Sharing. How can my family use the subscription as well?
In-App purchases cannot be shared through Family Share.You can check to see what you can share through Family Share using the following link...