If your account is tied to an email address, you can use it to reset your password.

If your account is not tied to an email address, please contact our support team for assistance.

In your request, try to provide the following information:

• your full and complete username including any special characters or emojis,
• what email address could be linked to the lost account?
• when was the last time when you accessed this account?
• a list of your friends with their usernames
• if you blocked any players, please mention their usernames
• the approximate number of your qoins and tickets
• which avatar accessories have you unlocked in solo mode?
• the email address you want to use for your account

Just a friendly reminder: the email address you will use should not be connected to other accounts.