How do I find my User ID?

You can find your username and userID next to the player icon, found in the top left corner. It's shown as your player name, symbol #, and 4...

How is my personal data being processed?

You can read more about how we manage your personal data in our Privacy Policy at: https://www.maginteractive.com/mag-policy-and-servic...

I lost my account how can I get it back?

If you already linked your account to an email address, you can recover the account by going to "Settings," then click on "Account Transfer"...

How do I link my account to an email address?

You can link your account to an e-mail by going to the game's Settings > and choosing Account Transfer. From there, tap Set Recovery Emai...

I have a different device I want to play in! How do I transfer my account from my old device to my other device?

From your old device, go to Settings, then go to Account Transfer and tap Old device. This will generate a code. Go to the device you want t...

How do I change my in-game name?

To change your username, tap the pencil next to your username in the main menu. Take note that you will need to be at least level 4 to unloc...

How can I edit my profile picture?

To modify your profile picture, simply tap the small pencil icon located next to your avatar. From there, you have the option to either uplo...

What's the email address on my account?

If you can't remember the email address associated with your account, kindly click on the "Chat" icon in the Help Center. Our support team w...

How do I remove my data?

You must select "Privacy Controls" in the Settings menu. In this screen, you should select "Remove Data". This will submit a request to dele...